On HOLD

What is the worst part of the short sales transaction? Holding for a live human being ( competency is optional) to pick up the line!! Listening to the Muzak and the continual digital apologies from the phone system can drive anyone over the edge. As usual I am trying make lemonade, and here are a few fun and productive tips to keep you on task while you are on HOLD.

1.) Task it out: Before you start making your calls make a quick list of 2 minute tasks that you can knock out while waiting. Email deletion, writing thank you notes, checking the MLS for new listings, these are all things that you can knock out with little thought and effort.

2.) Have the right tools: Do you have a head set? This will be the best investment you will make. Now you are free to wonder about your office, grab a snack, and clean out your In Basket. Is your file organized so that you can quickly answer questions? Loan Reps do not wait, so do not get to far from your file.

3.) Assign tasks and updates in your calendar regarding the file you are working on: Need to call your client to follow up? Need to fax something to the lender next Monday? Do you have to call the Negotiator at an odd hour because of time difference? Setting these reminders while you are in the moment will help you place your short sale transactions on auto pilot!!
IF all else fails: Try these gaming websites for fun, stress relieving games! stressrelievinggames.com and games.com

Thanks and Hang on . . Someone will answer:)